Our Current Vacancies​

Female Support Worker - Hexham 

In this role you’ll support two women who lead a varied and active life. They enjoy art and crafts, music, sport activities, dancing, singing and socialising in their local community. You’ll support them in all aspects of their day-to-day living, promoting independence, to enable them to live as independently as possible. The sorts of activities you will get involved in include:

• Attending activities outside the home including arts and crafts, music classes, sporting activities, visits to the cinema and enjoying the great outdoors.

• Supervising, educating and supporting with activities at home including cooking, cleaning, personal care and daily living tasks.

• Supporting with health and wellbeing including administration of medicine, booking and going to medical appointments, supporting with healthy eating and being active.

The role is varied and rewarding, and you will have the support of your line manager and colleagues who work in the same service to support you.

Role details:

• Average 31 - 39 hours per week plus sleep-ins

• 3 week rotating shift pattern including some evenings and weekends

• A minimum of one weekend in 3 off .

Job Types: Full-time, Part-time

Salary: £10.10-£12.10 per hour

 Job Description                                      

 

Equal Opportunities Monitoring Form

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Temporary for Holiday Cover - Relief Support Worker - Hexham 

In this role you’ll support people with all aspects of their day-to-day living, promoting independence, to enable the people we support to live as independently as possible.

This role is a relief/bank role so you can choose the hours to fit around your other commitments, whether that be work, study, childcare or anything else. Our relief team get to work in a number of different services providing cover for holidays, sickness and gaps in staffing.

As a Support Worker the sorts of activities you will get involved in includes:

• Attending activities outside the home including sports groups, gardening, arts and crafts, music classes, visits to the cinema and enjoying the great outdoors.

• Supervising, educating and supporting with activities at home including cooking, cleaning, personal care and daily living tasks.

• Supporting with health and wellbeing including administration of medicine, booking and going to medical appointments, supporting with healthy eating and being active.

Our roles are very varied and rewarding with no two days the same. As a support worker you provide a critical role in helping others to live a varied and rewarding life and by doing so get the same in return.

Our roles operate on a three week shift basis with a minimum of one in three weekends off.

Salary: £10.59 - £11.14

 Job Description                                      

 

Equal Opportunities Monitoring Form

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ISL Manager - Hexham 

£25,000 - £28,000 per year (Pro Rata £20,000 - £23,000)

30 hours per week - email your CV to recruitment@naturalability.org

ISL Manager Role Description

About Natural Ability

Natural Ability is a Registered Charity and Company Limited by Guarantee providing agricultural and animal care work, training, education, holidays and Supported Living for children and adults with learning disabilities.

Natural Ability aims to:

• Support the personal development and autonomy of people with learning disabilities.

• Offer work which is meaningful, productive, dignified and challenging.

• Develop environmentally sustainable ways of living and working.

• Ensure that people with disabilities are seen as an important part of the community.

Job Purpose:

• To manage the allocated Independent Supported Living services on a day to day basis.

• To ensure the support delivered within the services is person centred and that the people we support have choices and opportunities to ensure they are able to live as full a life as possible.

• To provide line management support to front line support workers.

• To ensure that all processes, protocols and paperwork are compliant to CQC requirements and delivered to the highest standard.

Main Duties and Responsibilities:

Service Delivery

• To ensure that the people who we support have up to date care plans that effectively meet their needs.

• Meet regularly with people we support to ensure their service is safe, caring, responsive, effective and well-led.

• Lead on and authorise all risk assessment processes within the ISL services.

• Support with Safeguarding processes including investigation, reporting and subsequent actions / recommendations as required.

• Collate and review critical incident processes. Work with the ISL management team to identify trends, triggers and implement action plans / strategies as required.

• Collate and review medication error processes. Work with the ISL management team to identify trends, triggers and implement action plans / strategies as required.

• Carry out regular medication distribution observations and provide guidance and improvement plans to Support Workers as required.

• Liaise with Social Workers, Care Managers, family members regarding incidents and medication errors when required.

• Collate, review and determine any actions from accident and health and safety reports.

• Ensure that health and safety assessments are actioned and reviewed regularly within the ISL services.

• Complete monthly compliance audits on service paperwork and protocols, determine action and development plans if required.

• Support with the development, implementation and review of the ISL service outcomes framework.

• Support front line staff and people we support to identify, implement and review placements and day service activities.

• Co-ordinate holidays for people we support.

• Hold regular team meetings with service staff, ensuring stakeholders and professionals are included when necessary.

Staffing & HR

• Provide line management to Support Workers.

• Support with the recruitment of new Support Workers within the ISL service.

• Support with the induction of Support Workers including actioning probationary reviews and observations.

• Support staff by providing regular one to one supervisions and appraisals.

• Ensure that Support Workers receive adequate training and development.

• Support with the development and co-ordination of the organisational training plan.

• Ensure that service rotas are accurate and that appropriate cover is in place when required.

• Support with the management of staff sickness.

• Lead on and authorise all risk assessment processes within the ISL services. Support with the monitoring of the organisational risk register as part of the management team.

• Part of the on-call team, therefore working on a rota basis to provide out of office hours support to Support Workers.

• Support with the implementation of new services as required.

Finance

• Lead on in-service financial monitoring of allocated ISL services.

• Manage petty cash distribution to allocated ISL services.

Strategic / Governance

• Build and nurture partnerships with relevant professionals, organisations, families, health professionals and other stakeholders to ensure the support each individual receives is holistic.

• Contribute as part of the management team to raising awareness and the profile of Natural Ability by supporting with the development of social media, website and press engagement.

• Support with the development and implementation of ISL strategic objectives

• Support with the receipt of any organisational complaints, grievance or whistleblowing issues where appropriate.

• Support with the collation, analysis and any subsequent actions plan derived from annual staff and stakeholder evaluation.

• Prepare service reports as requested by appropriate external stakeholders.

• Contribute to the development and review of organisational policies and procedures. Ensure that all Support Workers have a strong understanding of policies.

• Ensure that GDPR processes for the ISL services are adhered to.

Other Duties

• Undertake any necessary training, as appropriate to the role.

• Work to Natural Ability Policies and Procedures.

• Ensure that Health and Safety and all other Policies and Procedures are followed.

• Develop and promote the inclusion of people with disabilities.

• Undertake any other reasonable duties as required.

Benefits of working with Natural Ability:

• Competitive pay rates.

• Mileage allowance.

• Fully paid induction including training.

• Support with personal development.

• Employer contribution pension scheme.

• Employee Assistance Programme.

Salary: FTE £25,000 - £28,000. Pro Rata £20,000 - £23,000

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Job Description

Equal Opportunities Monitoring Form

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BUSINESS SUPPORT ASSISTANT - Hexham 

£15,600 - £16,380 per year

£10 - £10.50 per hour

30 hours per week across 5 days - email your CV to recruitment@naturalability.org

Business Support Assistant Role Description

We are looking for a Business Support Assistant to provide high level administration support across business functions within Natural Ability's Head Office team.

The successful candidate will have excellent communication skills, be well organised, have high levels of accuracy with attention to detail and enjoy working as part of a busy and friendly team. They will have strong administration experience ideally across business functions but in particular Finance and/ or HR.

The role is 30 hours a week over 5 days, the hours are within normal office hours and we can offer flexibility on exact hours with the successful candidate.

If this sounds like the position for you, then please read on!

 

About Us

Natural Ability began as the brainchild of one determined parent and her friend who was acutely aware of the gap in provision for her own son.  From there we have grown to provide support via independent supported living services and day services.  We provide bespoke support unique to the individual and believe that everyone regardless of ability has the right to make choices about how they live their lives.

Natural Ability aims to:

• Support the personal development and autonomy of people with learning disabilities.

• Offer work which is meaningful, productive, dignified and challenging.

• Develop environmentally sustainable ways of living and working.

• Ensure that people with disabilities are seen as an important part of the community.

 

Main Duties and Responsibilities:

General

• Responsible for dealing with a wide range of email/phone enquiries and correspondence – working on own initiative to take action as appropriate and referring issues to Managers.

• Organising office rotas ,arranging meetings/events, booking and organising facilities/equipment, preparing agendas, attending meetings/events and producing and distributing minutes within agreed timescales.

• Supporting the production of reports and other documentation for projects, meetings and board.

• Recording information, archiving and co-ordinating document retention in line with GDPR policy.

• Supporting managers with ad-hoc administration tasks when required.

Human Resources

• Supporting recruitment process - advertising roles, organising interviews and selection events, carrying out background checks, DBS monitoring and induction administration.

• Supporting with issuing contractual paperwork including terms of employment, worker agreements, change letters.

• Supporting with calculating annual leave entitlement for new starters and additional staff when changes in hours occur.

• Updating and maintaining HR information systems.

• Performing general HR administration.

Training

• Supporting HR Advisor and Service Managers with the co-ordination of e-learning and classroom- based training.

• Supporting HR Advisor to maintain the organisation training matrix.

• Liaising with training suppliers to organise and book training.

Finance and Payroll

• Supporting Finance Manager with administration of purchase ledger, sales ledger, petty cash and staff expenses.

• Providing payroll support as and when needed and developing skills to carry out payroll when required.

Facilities administration

• Sourcing and ordering office and service equipment e.g. stationery, furniture, laptops, printers and mobile phones.

• Administration of equipment contracts and maintaining an asset log.

• Organising equipment maintenance in line with legislation

Grants administration

• Sourcing information on grants available and sharing information with managers

• Keeping track of grant timescales and liaising with managers to ensure timely completion of submissions.

IT administration

• Setting up new users on laptops and mobile phones.

• Providing first line IT support for staff with IT problems/enquires

• Updating and maintaining the website by adding, editing and deleting information. Working with managers to improve search engine optimisation by building internal and external links.

Marketing

• Supporting communications internally and externally by adding messages on social media, creating posters and documents using Canva and other graphics design sites.

• Supporting with organising and attending events to promote our services.

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WE RESERVE THE RIGHT TO CLOSE THIS VACANCY EARLY IF WE RECEIVE SUFFICIENT APPLICATIONS FOR THE ROLE. THEREFORE, IF YOU ARE INTERESTED, PLEASE SUBMIT YOUR APPLICATION AS EARLY AS POSSIBLE.

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Job Description 

Equal Opportunities Monitoring Form

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SUPPORT WORKER ISL 04 2022 - Hexham

 £10.10 - £12.10 per hour

Between 25 - 40 Hours plus sleep ins - Full time and Part time available - email your CV to recruitment@naturalability.org

All roles operate on a three week rota including some evenings and weekends  (a minimum of one in three weekends off).

Support Worker Role Description

Would you like to join a small, supportive team to provide person centred-care and support for adult’s with learning disabilities in their own home and within the local community based in and around Hexham, Northumberland.

In this role you’ll work across services supporting people with all aspects of their day-to-day living, promoting independence, to enable the people we support to live as independently as possible. The sorts of activities you will get involved in includes:

· Attending activities outside the home including sports groups, music, baking, visits to the cinema and enjoying the great outdoors.

· Supervising, educating and supporting with activities at home including cooking, cleaning, personal care and daily living tasks.

· Supporting with health and wellbeing including administration of medicine, booking and going to medical appointments, supporting with healthy eating and being active.

Our roles are very varied and rewarding with no two days the same. As a support worker you provide a critical role in helping others to live a varied and rewarding life and by doing so get the same in return.

 

Role details:

· 25 - 40 hours plus sleep ins - Full time and Part time available

· £10.10 - £12.10 per hour Annual Salary circa £19,000 - £25,000 per annum

· 3 week rotating shift pattern including some evenings and weekends

· Rated "Good" with "Outstanding for "Responsive" by CQC

· Our roles operate on a three week shift basis with a minimum of one in three weekends off.

 

About Us

Natural Ability began as the brainchild of one determined parent and her friend who were acutely aware of the gap in provision for her own son. From there we have grown to provide support via independent supported living services and day services. We provide bespoke support unique to the individual and believe that everyone regardless of ability has the right to make choices about how they live their lives.

 

Benefits of Working With Us

We provide a comprehensive benefits package which supports staff with their personal development and wellbeing.

· Training Programme including Care Certificate - delivered by Skills for Care endorsed ‘’Centre of Excellence’’

· Access to Level 2 Adult Care Worker Apprenticeship and Level 3 Adult Care Apprenticeship in Adult Care worth over £3000 - delivered by the number one ranked college in the North East for both employer satisfaction and learner satisfaction.

· Access to Award winning 24/7 Confidential Support and Online Health Portal through our Employee Assistance Programme.

· Employee discount scheme saving you between 5% and 40% off purchases in shops online and instore including supermarkets, health and beauty, fashion, holidays, electronics and more.

· A contributory pension scheme.

· 28 days annual leave pro rata (including bank holidays)

· Free DBS Check

 

Experience Required

We value professionalism, commitment to providing the highest standards of care and support, teamwork, compassion, flexibility, creativity and the ability to have fun and get involved. You will need to have basic IT skills to update information and complete tasks whilst in service.

Relevant experience in a similar role is advantageous, transferable skills are also valued.

A UK driving license and access to your own vehicle is desirable so you can transport our clients to activities.

 

Want to Know More?

For more information about the position please call Fiona Carlile on 01434 618149.

· We are passionate about creating a diverse workforce and welcome applications from under- represented groups.

Job Types: Full-time, Part-time, Permanent

Salary: £10.10-£12.10 per hour

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Job Description 

Equal Opportunities Monitoring Form

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RELIEF SUPPORT WORKERS Hexham and Haltwhistle

£10.59 - £11.14 per hour (including holiday pay) - various relief hours available including evenings and weekends.  ​

Additional sleep-in allowance for all overnight shifts. 

Ref: ISLR2020. Please email your CV and equal opportunities form to recruitment@naturalability.org

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 Job Description                                      

 

Equal Opportunities Monitoring Form

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​​If you have any questions about these roles please call the Senior ISL Manager, Fiona Carlile, for an informal chat on 01434 618149 or email recruitment@naturalability.org. 

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