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listening

Staff Engagement and Continuous Improvement

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Our staff team plays a pivotal role in shaping our organisation and the services we provide. We value their insights and ideas, ensuring that we actively listen to their suggestions. One of the key ways we capture this feedback is through our annual Staff Survey.

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Since the launch of our first survey in 2018, we have implemented numerous enhancements based on staff feedback, including:

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  • Enhanced Training

  • Improved IT Systems: Upgraded equipment and systems for better efficiency.

  • Accessibility Improvements: Easier access to Head Office and management teams.

  • Staff Support: Enhanced support during out-of-core hours.

  • Staff Benefits: Introduction of additional benefits to reward and support our team.

  • Wellbeing Initiatives: Increased support for employee wellbeing.

 

We encourage all staff to share their perspectives and play an active role in shaping both our organisational strategy and service delivery models. Together, we strive to innovate and adapt to new ways of working, ensuring our organisation continues to grow and improve along with provide the best working environment for our team.

"I can honestly say it is the best job I've ever had. It is a job where reflection on a good days work takes the form of supporting individuals to reach their potential, and take an active role in their surrounding community. What more could you ask for? .... apart from a pet goat.... can we get a Natural Ability goat?"

Staff Survey 2024

*95% Would recommend working for Natural Ability

*98% Enjoy Working for Natural Ability

*95% Feel they are given the training needed to carry out their role.

"Excellent forward thinking company that values its clients through empowerment and is very fair with its staff."

Staff Survey 2024

*Respondents to 2024 Staff Survey (70% return)

© 2024 Natural Ability

Company Number: 6959710 Registered Charity Number: 1136665

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